At Wajiz.pk, we are committed to providing our customers with high-quality laptops and exceptional service. To ensure complete satisfaction, we offer a comprehensive warranty and return policy designed to give you peace of mind with every purchase.
We offer warranties on both new and used laptops. The warranty period and specific terms will vary based on the product, and the details will be clearly stated on each product page. Our warranty covers manufacturing defects and functional issues, and in case of any problems, we will assist you in getting the product repaired or replaced, depending on the situation.
New Laptops: Most new laptops come with the manufacturer’s warranty, which typically covers a period of 1 year.
Used Laptops: Used laptops also come with a warranty, which usually ranges from 3 months to 6 months. This will be specified at the time of purchase.
We want you to be completely satisfied with your purchase. If you’re not satisfied for any reason, you can return the product as long as it meets the following conditions:
In cases where the product is defective or damaged, we offer an exchange option. The exchange must be initiated within 7 days of receiving the product, and it should be in the same condition as when it was delivered.
If you wish to return or exchange a product, please contact our customer service team at the contact details below. We will guide you through the process and ensure the return or exchange is handled efficiently.
Once the returned item is received and inspected, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase.
